# Users

The **Users** button under "Security & User Management" in the **Admin Dashboard** allows an admin to view, edit, add, or delete users.

<div align="left"><figure><img src="https://4252973360-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LXA6EayCcg12qfDcfXd%2Fuploads%2FfC66Lmw9srvI95xtjxUM%2Fimage.png?alt=media&#x26;token=4b161c7b-8c28-4af9-b3d3-1fd8da890aba" alt=""><figcaption></figcaption></figure></div>

## Overview

PlexTrac's user management page provides a range of features to streamline user administration. Administrators can add users, assign roles, select authentication providers and classification tiers, reset passwords, enable or disable accounts, and permanently delete users. Additionally, there is functionality to authorize users by client.

The functionality for managing users is contextual, depending on their status. For example, if no users are locked, no option is provided to unlock them.

## Types of Users

Users are either enabled, disabled, or locked. This status can be filtered through the pulldown menu at the top of the table or sorted by clicking the flag next to the name field in the table header column.

<div align="left"><figure><img src="https://4252973360-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LXA6EayCcg12qfDcfXd%2Fuploads%2FOQu7miv2vTSea4CKSvWy%2Fimage.png?alt=media&#x26;token=6626cf14-36c3-430d-b5cd-47e8d2967e02" alt=""><figcaption></figcaption></figure></div>

### Locked Users

PlexTrac will lock a user out after multiple failed attempts to protect against brute force attacks. Locked users are identified with a lock icon next to their name, a highlighted row background, and the words "User locked" listed under their email address.&#x20;

<div align="left"><figure><img src="https://4252973360-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LXA6EayCcg12qfDcfXd%2Fuploads%2F13wYmkFNr2DQJj4UBf7I%2Fimage.png?alt=media&#x26;token=aa20c6eb-a6e4-41f9-a6f0-ce4f6a778273" alt=""><figcaption></figcaption></figure></div>

### Disabled Users

Disabled users are identified with an icon next to their name, a row with a grey background, and the words "User disabled" under their email address.

<div align="left"><figure><img src="https://4252973360-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LXA6EayCcg12qfDcfXd%2Fuploads%2FxfvbmSnbTceNH6QnxEHr%2Fimage.png?alt=media&#x26;token=71c2b768-9872-44ad-9849-cda5df35325e" alt=""><figcaption></figcaption></figure></div>

## **Licensed Users**

Each user added to a licensed role is considered a paid user. When a role is licensed, an icon will appear at the end of the role title (regardless of the number of licenses available).

<div align="left"><figure><img src="https://4252973360-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LXA6EayCcg12qfDcfXd%2Fuploads%2F8EEXBRYusVRuuphcTucB%2Fimage.png?alt=media&#x26;token=5f55e76b-295a-4d05-82b3-8ad0d3caf7ec" alt="" width="563"><figcaption></figcaption></figure></div>

Roles that use a license are also identified on the RBAC page.

<div align="left"><figure><img src="https://4252973360-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LXA6EayCcg12qfDcfXd%2Fuploads%2FWwPKWmJRO7bjdccKugRs%2Fimage.png?alt=media&#x26;token=c0e06608-11cc-4b1d-aff6-f9e482c59625" alt=""><figcaption></figcaption></figure></div>

{% hint style="info" %}
Visit the [RBAC page](https://docs.plextrac.com/plextrac-documentation/product-documentation-1/account-management/account-admin/security/rbac#licensed-permissions) for information on the various messaging related to licensed users and their relationship to permissions.&#x20;
{% endhint %}

Click the "All Roles" pulldown menu to filter users by role. Standard roles are at the top of the list.

<div align="left"><figure><img src="https://4252973360-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LXA6EayCcg12qfDcfXd%2Fuploads%2FJEKyQR8x4p1CFWo25T9b%2Fimage.png?alt=media&#x26;token=05534d96-e2ef-495c-81c3-60714b43dadf" alt="" width="342"><figcaption></figcaption></figure></div>

If a user is added to a role that requires a license but no more seats exist, an error message appears.

<div align="left"><figure><img src="https://4252973360-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LXA6EayCcg12qfDcfXd%2Fuploads%2FreaoAf6qwoIjrBIaVxd2%2Fimage.png?alt=media&#x26;token=ac4cf0f7-3896-4551-b1ed-e5bf653b4492" alt="" width="340"><figcaption></figcaption></figure></div>

{% hint style="warning" %}
Disabled paid users count towards the total user license. To remove a user from the count, a user must be disabled and removed from any assigned paid roles.
{% endhint %}

## Configuring Table View <a href="#configuring-table-view" id="configuring-table-view"></a>

The table view can be customized by clicking the column view icon to the right of the search bar.

<div align="left"><figure><img src="https://4252973360-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LXA6EayCcg12qfDcfXd%2Fuploads%2FBibrSTcwrK8ClSqUcn3U%2Fimage.png?alt=media&#x26;token=bea81756-758f-4bdc-804b-a18b334ce403" alt=""><figcaption></figcaption></figure></div>

Once clicked, a modal appears that lists all fields. To remove a column, click **X** within the bar.

{% hint style="info" %}
Fields that are required do not have an **X** available.
{% endhint %}

When fields are removed, an "Add Column" pulldown menu is added at the bottom left of the modal to store the field. Any removed fields can be added later by clicking **Add Column** and selecting the field to add.

This modal represents the sequence of fields provided in the table, meaning the bar on top will be the column on the table's far left. The order of columns can be adjusted within this modal by clicking the six dots on the left of the bar for a field and dragging the bar to the desired sequence place.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.plextrac.com/plextrac-documentation/product-documentation-1/account-management/account-admin/security-and-user-management/add-user-to-plextrac.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
