Deployment and Maintenance Policy
Last updated
Last updated
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PlexTrac has region-specific deployment and maintenance windows to accommodate international growth and ensure minimal disruption to the global customer base. This approach offers several key benefits:
Targeted updates: PlexTrac can roll out updates during off-peak hours for each geographic area.
Reduced downtime: Ensures users experience system improvements outside their primary working hours.
Improved responsiveness: This allows PlexTrac to be more agile in addressing region-specific needs or issues.
Better resource allocation: Provides more targeted support and monitoring, ensuring smoother updates.
The start date for each deployment is listed in the Release Notes. The process begins in North America, followed by Australia/Eastern Asia and Europe/Western Asia the following day.
Region | Deployment Timeframe (MDT) | Deployment Timeframe (UTC) | Local Timeframe |
---|---|---|---|
North America
21:00 - 00:00
03:00 - 06:00
23:00 - 02:00 (NYC)
Australia/Eastern Asia
09:00 - 12:00 (following day)
15:00 - 18:00 (following day)
01:00 - 04:00 (SYD)
Europe/Western Asia
14:00 - 17:00 (following day)
20:00 - 23:00 (following day)
21:00 - 00:00 (LON)