Deployment and Maintenance Policy

PlexTrac has region-specific deployment and maintenance windows to accommodate international growth and ensure minimal disruption to the global customer base. This approach offers several key benefits:

• Targeted updates: PlexTrac can roll out updates during off-peak hours for each geographic area.

• Reduced downtime: Ensures users experience system improvements outside their primary working hours.

• Improved responsiveness: This allows PlexTrac to be more agile in addressing region-specific needs or issues.

• Better resource allocation: Provides more targeted support and monitoring, ensuring smoother updates.

Deployment Regions and Timeframes

The start date for each deployment is listed in the Release Notes. The process begins in North America, followed by Australia/Eastern Asia and Europe/Western Asia the following day.

Region	Deployment Timeframe (MDT)	Deployment Timeframe (UTC)	Local Timeframe
Australia/Eastern Asia	09:00 - 12:00	15:00 - 18:00	01:00 - 04:00 (SYD)
Europe/Western Asia	14:00 - 17:00	20:00 - 23:00	21:00 - 00:00 (LON)
North America	21:00 - 00:00 (following day)	03:00 - 06:00 (following day)	23:00 - 02:00 (NYC)