> For the complete documentation index, see [llms.txt](https://docs.plextrac.com/plextrac-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.plextrac.com/plextrac-documentation/master/deployment-and-maintenance-policy.md).

# Deployment and Maintenance Policy

PlexTrac has region-specific deployment and maintenance windows to accommodate international growth and ensure minimal disruption to the global customer base. This approach offers several key benefits:

* **Targeted updates:** PlexTrac can roll out updates during off-peak hours for each geographic area.&#x20;
* **Reduced downtime:** Ensures users experience system improvements outside their primary working hours.
* **Improved responsiveness:** This allows PlexTrac to be more agile in addressing region-specific needs or issues.
* **Better resource allocation:** Provides more targeted support and monitoring, ensuring smoother updates.

## Deployment Regions and Timeframes

The start date for each deployment is listed in the [Release Notes](broken://pages/-M2AKcT4uTEz-1vk8jgv). The process begins in North America, followed by Australia/Eastern Asia and Europe/Western Asia the following day.

<table data-full-width="false"><thead><tr><th width="246">Region</th><th width="267">Deployment Timeframe (MDT)</th><th width="268">Deployment Timeframe (UTC)</th><th>Local Timeframe</th></tr></thead><tbody><tr><td><ol><li>Australia/Eastern Asia</li></ol></td><td>09:00 - 12:00</td><td>15:00 - 18:00</td><td>01:00 - 04:00 (SYD)</td></tr><tr><td><ol start="2"><li>Europe/Western Asia</li></ol></td><td>14:00 - 17:00</td><td>20:00 - 23:00</td><td>21:00 - 00:00 (LON)</td></tr><tr><td><ol start="3"><li>North America</li></ol></td><td>21:00 - 00:00 (following day)</td><td>03:00 - 06:00 (following day)</td><td>23:00 - 02:00 (NYC)</td></tr></tbody></table>


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